Privacy Policy

Who we are

TransGo LLC is an industry leader in advanced drivetrain solutions for automotive, performance and enthusiasts markets, manufacturing and engineering technical data, SHIFT KIT® valve body repair kits, Reprogramming Kit™ performance valve body kits as well as specialty components for automatic transmissions since 1959. Our website address is www.transgo.com and our physical address is 2621 Merced Avenue, El Monte, CA, 91733-1997 USA

 

Contact Forms

Our website uses an online subscription form for collecting user email addresses who want to receive information about our products. This information is collected under explicit user consent and will only be used to deliver the requested information. It will not be shared or used for any other purpose. You can unsubscribe from this list using the link provided at the bottom of each email.

If you opt in to any mailing list through the use of our online contact forms, your information will be provided to the appropriate department(s) as well as any third-party provider for the sole purpose of facilitating your form request. Your information will not be used for any other purpose than the one specified in each form.

 

Cookies

Our site uses cookies to improve user experience. If commenting is enabled and you leave or post a comment on our site, you may opt in to save your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Using our website will leave cookies and files in your browser with the objective of improving performance (load time) once you visit it again. These cookies and files will remain in your browser for two months. You can delete them by clearing your browser’s data (consult your browser’s options).

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

 

Analytics

Our website uses tracking codes to monitoring the traffic behavior. This information is provided using Google Analytics, and it is used for improvements in our content display approach.

 

How long we retain your data

If commenting is enabled and you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.  For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Where we send your data

Visitor comments may be checked through an automated spam detection service.

 

Your contact information

The contact information you provide through our forms is only used for our company to address your requests or providing marketing information under your consent.

 

Security Logs

The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 14 days.